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Please note: orders via the Web site can only be delivered within Australia. For deliveries to other countries, please contact our office on 1300 850 616
Returns And Exchanges If you are in any way dissatisfied with the merchandise you have received, we will happily organise a refund (in the form of your initial payment) or an exchange for you.Except where required by law, all returned items must be:
- Unused, unopened and in original condition
- Undamaged
- Returned within 7days of delivery
- In a saleable condition upon return
It is your responsibility to ensure the item are adequately packaged to prevent damage during transit. If you return item via an Australia Post office, please keep the appropriate proof of postage. Otherwise, if the return parcel goes missing, we will deem you not to have returned the item.
If you have any queries about your order, or about our products or services please call us on 1300 850 616 between 9am-5pm Monday to Friday or email enquiries@ptkits.com.au
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